The Avaya IP Office 500 V2A (IP500 V2A) Control Unit is the core system processor and hardware foundation for the Avaya IP Office unified communications architecture. Designed to meet the evolving telecom demands of growing enterprises, the V2A hardware iteration provides improved power supply architecture and hardware components over previous control unit generations while maintaining full backward compatibility with IP500 expansion modules and software features.
Featuring four primary expansion slots on the front panel, the IP500 V2A accommodates a wide selection of base cards—including Combination Cards, Digital Station Cards, Analog Phone Cards, VCM (Voice Compression Modules), and Trunk Daughter Cards (PRIs, BRI, Analog Trunk). The system incorporates two System SD card slots (System and Optional) for operating firmware, voicemail storage, and license activation. Operating as a hybrid system, it supports up to 384 endpoints (IP, Digital, and Analog) and up to 8 external expansion modules, providing an adaptable path for enterprise VoIP transition, remote worker connectivity, and multi-site networking.
Comprehensive Key Features:
4 Front Expansion Base Slots: Accommodates IP500 base cards including VCM, Combination, Analog, Digital, and Trunk Daughter daughterboard attachments.
Dual SD Card Architecture: Dedicated System SD slot holds system software, licenses, and Embedded Voicemail, while the second slot supports automated backups and auxiliary functions.
High Endpoint & Trunk Scalability: Expands up to 384 total extensions (IP, Digital, Analog) and supports up to 8 IP500 external expansion modules.
Integrated Hardware Resources: Features built-in 9-pin RS232 serial management port, dual switched 10/100 Mbps LAN ports, and integrated audio input/output ports.
Hybrid Telecom Convergence: Supports SIP trunking, ISDN PRI/BRI, and traditional analog CO lines alongside H.323 and SIP IP phones.
Rack-Mountable 19" Chassis: Compact 2U form factor designed for seamless deployment inside standard server racks or wall-mount enclosures.
Extended Technical Specifications:
Manufacturer / Brand: Avaya Inc.
Model / Part Number: Avaya IP Office IP500 V2A Control Unit (700511094 / IP500 V2A Chassis)
Base Card Capacity: 4 Internal Base Slots
External Expansion Capacity: Supports up to 8 IP Office 500 External Expansion Modules via RJ45 Expansion Ports
System SD Card Slots: (2) SD Card Slots (System SD required for operation)
Ethernet Interfaces: (2) 10/100 Mbps RJ45 Ethernet Switched Ports (LAN & WAN)
Audio Interfaces: (1) $3.5\text{ mm}$ Stereo Audio Input Jack (for Music on Hold), (1) $3.5\text{ mm}$ Audio Output Jack
Management & Control: (1) RS232 9-Pin D-Sub Serial Port, (2) Relay Switching Control Ports (3.5mm)
Supported Protocols: SIP, H.323, ISDN PRI/BRI, Analog POTS
Power Supply: Integrated Internal Power Supply Unit ($100\text{V} - 240\text{V AC}$, $50/60\text{ Hz}$)
Mounting: 19-inch Rack Mount (2U Height, brackets sold separately) or Wall Mountable
| brand | Avaya |





